1) Product Usage
All products sold by Goldkelm are intended for external or internal use as indicated. Please follow the instructions provided with each product. If you have any pre-existing medical conditions or are pregnant/nursing, you can reach out to us before purchasing certain items.
2) Medical Disclaimer
If you are currently taking medication or undergoing treatment for any health condition, you can reach out to us before purchasing the item.
3)Orders and Payments Orders can be placed through our website, Instagram, or via direct contact through WhatsApp. All payments must be made in full at the time of purchase. We accept payments through website payment options. For wholesale inquiries, please contact us directly for specific pricing and terms.
4) Shipping and Delivery
We offer worldwide shipping. Shipping costs and delivery times vary depending on your location and the size of the order. International customers are responsible for any customs fees or taxes associated with their orders. While we aim to ensure timely delivery, we are not responsible for delays caused by external factors such as courier services or customs.
5) Returns and Refunds
Due to the nature of our products, we do not accept returns on opened or used items. However, if you receive an incorrect product, please contact us within 7 days of receipt to arrange a return or replacement. Refunds are issued at our discretion, and proof of purchase will be required for all refund claims.
6) Intellectual Property
All content on the Goldkelm website, including product descriptions, images, and branding, is the intellectual property of Goldkelm Herbs & Skincare. Unauthorized use of any content is prohibited without written consent from Goldkelm.
7) Privacy Policy
We value your privacy and ensure that all personal information collected is kept confidential and secure. Your information will not be shared with third parties, except for the purpose of fulfilling your orders.
8) Limitation of Liability
Goldkelm Herbal Medicine Store will not be held liable for any consequential damages arising from the use of our products. This includes misuse of products or delays in shipping. By purchasing our products, you acknowledge that you use them as prescribed; otherwise, you will be responsible for the outcome.
9) Changes to Terms and Conditions
Goldkelm reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being posted on our website. It is your responsibility to review these terms regularly. 10) Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us via Instagram @Goldkelm_Herbs or WhatsApp at +234 905 845 5574.